Abstract：Empathy is considered one of the essential traits of a psychological counselor and one of therapeutic approaches. However，improper practice of empathy can easily lead to emotional trauma，especially under uncertain circumstances. In order to avoid negative results，several aspects should be given more attention while evoking empathy，including factual basis， accuracy， balancing truth with caution and setting proper boundaries. Moreover，the improvement of the effectiveness of empathy should be emphasized in mass communication and public opinion guidance.
胡江霞. “不确定”状态下“共情”的有效性及实现策略——兼论舆论舆情的“共情治愈”与“共情伤害”[J]. 华中师范大学学报（人文社会科学版）, 2021, 60(1): 183-188.
Hu Jiangxia. Practical Strategies of Empathy under Uncertain Circumstances——Analysis of the Positive and Negative Influences of Empathy on Public Opinion. journal1, 2021, 60(1): 183-188.
2021, Vol. 60 
